Terms & Conditions
Introduction
Welcome to Social Gig Connect. By using our platform, you agree to follow these terms. If you don’t agree, please don’t use the service.
Who Can Use the Platform
- You must be at least 18 years old.
- You agree to provide accurate information when creating an account.
- You agree to use the platform lawfully and ethically.
Account Use & Responsibilities
- Keep your login credentials confidential.
- You're responsible for all activity under your account.
- You may not impersonate others or misrepresent your services.
Seller Responsibilities
- Sellers are responsible for delivering the services they advertise.
- Misleading service listings can result in warnings or removal.
- Pricing must be clear and fair.
Member Responsibilities
- Members must pay in full before a service begins.
- You agree to rate services honestly and fairly.
- Disputes should be handled respectfully via our dispute tool.
Cancellations & Refunds
- Members can cancel up to 12 hours before a service (if not otherwise noted in seller policy).
- Refunds are processed via Stripe and can take 5–10 business days.
- Repeated cancellations may affect your account.
Payments
- All payments are processed securely via Stripe.
- The platform deducts fees from seller payouts.
- We don’t support offline or cash payments.
Suspension or Termination
We may suspend or remove accounts that:
- Violate our Code of Conduct
- Engage in fraud or abuse
- Post prohibited content
Limitation of Liability
Social Gig Connect acts as a facilitator, not a party to any transaction. We are not liable for disputes or damages between users.